@JuliaHB1 Under what circumstances did the restaurant close down? Do you have an acknowledgment of the deposit that you paid?
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@PaulMcMichael2 it was bought by another company. Yes, I have a formal email confirmation that the sum was paid. On a Visa card. -
@JuliaHB1 In the first instance contact the new owners with the proof you have and see what they say. Perhaps you have already done so? -
@PaulMcMichael2 yes have done so. -
@JuliaHB1 Ok, gets awkward discussing this in an open forum. -
@PaulMcMichael2 no probs, I have emailed the new owners and if no joy from them I will go to my credit card company. Thanks -
@JuliaHB1 Your welcome and good luck.
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@JuliaHB1 I think you're now simply a creditor and have to stand in line for pennies in the pound. Good luck. -
@2010LeeHurst nah, they haven't gone bankrupt so I think it may be different. So bloody annoying. Can't get another booking for 10 either!
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@JuliaHB1 RT@paullewismoney: Best guide to complaining I have read http://goo.gl/YWzo0R written@ComplainingCow excellent guide to... -
@WOWpetition@JuliaHB1 credit card then you have cover - guide here http://ow.ly/DE5Uj v. easy v. simple 2 resolve :) -
@ComplainingCow that's really helpful - thanks very much! -
@JuliaHB1 forgot to say! Breach of Supply of Gds & Services Act 1982 also entitled to redress if u can’t find somewhere else
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@JuliaHB1 how did you pay as if credit card you should be able to claim back -
@Jacobite1745G yes, on a credit card. Can I claim back form the credit card company? -
@JuliaHB1 yes you can
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@JuliaHB1 Helen@ComplainingCow has also interviewed#IDS as she is his constituent - took him cake. Its on you tube :-)Thanks. Twitter will use this to make your timeline better. UndoUndo
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@JuliaHB1 depends if new owner took it on as a going concern, if not youre a creditor of the old business along with staff, suppliers etcThanks. Twitter will use this to make your timeline better. UndoUndo
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