On the phone to @Vodafoneuk trying to change my phone contract. Only 8 minutes in and I’m already losing the will to live. Last time I gave up after 24 minutes. Wish me luck.
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Just remember it's not the fault of the customer service advisor who answers your call.. Be polite
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Worst network ever!
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They clearly saw your first tweet and got their arses in gear.
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I had to wait 25 minutes to speak to anyone at British Gas this morning to fix their renewal errors, but that was better than the 1.5 hours they suggested the wait would be on the weekend
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did you tell them you were julia harty brewers and you were live tweeting about it?
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you must have used the " don't you know who I am " gambit.....
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Must have read you whinging on here.
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I only found true Peace when I sacked them. Now I'm on Tesco's Next Day Text Service no-one bothers me.
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Is there a single provider that isn't crap?https://countrysquire.co.uk/2016/11/17/customer-service/ …
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GiffGaff are great - from £5.00 per month - NO CONTRACT - leave whenever you want !!! (& no, I don’t work for, or in the mobile phone industry!)
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Vodafone awful company , 3 are excellent ,
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First tweet helped. Very shrewd!
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UP-SELL always take half the time of DOWN-SELL... standard practice in world today.... If we actually read terms before signing then there would be nothing to complain about... 99% DON’T read T’s and C’s....
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Go with Asda. Cheaper and surprisingly good,
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Bin them. Virgin use EE network and offer much better deals.pic.twitter.com/anI341Psm9
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dislike call centers my ears are not primed for Chinese english
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Nothing to do with the 1st Tweet I suppose. Ill have to remember that 9ne next time I'm on hold
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Who would have thought Vodaphone monitor twitter !
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