I am digging through some old emails, for a presentation I am giving in a few days ...
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(c) Peoples' perception of the quality of a thing depends very much on surface-level features, even if they are supposed to be a professional whose job is to see beyond these. (e.g. the first phone conversation with the Steam guy who rejected the game in a fairly demeaning
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manner, which is why the game launched on XBLA and didn't come to Steam until way later). If your game doesn't look good and sound good, most people will assume it's had little effort put in, so will not see good design or unusual ideas; they will just seem weird and unappealing.
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I presume this translates to all other art forms as well. You can of course get lucky despite your thing not looking good or sounding good, but polish can help you tremendously.
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Did Braid look and sound bad when you went around and talked to Mr. Steam? Because it looked and sounded great when it launched on XBLA...
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