To our creators & users–I’m sorry for the frustration & hurt that we caused with our new approach to verification. While trying to make improvements, we missed the mark. As I write this, we're working to address your concerns & we’ll have more updates soon.
Hey Susan, if every tweet you’ve put out about YouTube in the last couple years has been an apology? Maybe it’s time for a new president. OR maybe from now on before you roll out a change, YOU ASK THE COMMUNITY! Instead of enacting it, public outrage, and then rolling back. #JAT