Hi @youtube, why am I getting subscription e-mails from channels I am not subscribed to?
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Replying to @JohanKatujo
Just to confirm, does this happen across devices? Also, does it show 'Subscribed' on the channel page? Let us know.
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Replying to @TeamYouTube
Yes happens across devices and it does not show subscribed on the channel.
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Replying to @JohanKatujo
Got it! "Select type of notifications you want to receive" section of the article speaks about email notifications: https://goo.gl/XYvSdm
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Replying to @TeamYouTube
Just so I understand, will you send me notification of new videos on channels I am not subscribed to?
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Replying to @JohanKatujo
The article shares info on how to opt out of these emails. Once the steps are followed, you shouldn't be receiving emails from channels you are not subscribed to. Hope this helps.
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Replying to @TeamYouTube
Done, I will let you know if I have any further issues. Thanks a lot for your help. Also it might be worth thinking about how your notification systems works, I think that very few people wants e-mails that they have not explicitly agreed to. But that is just my opinion.
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Replying to @JohanKatujo
Make sure the right team sees your comments! Use our Send Feedback tool to submit the suggestion, here's how: https://goo.gl/WdI0BK . You may not get a response, but we do review all of the feedback and use it to prioritize requests!
1 reply 0 retweets 1 like
I am not getting emails anymore, but I still get notifications sent to my YouTube inbox for every new video. Once again, I am not subscribed to this channel and I only get it from one channel.
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Replying to @JohanKatujo
Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While you may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks!
0 replies 0 retweets 1 likeThanks. Twitter will use this to make your timeline better. UndoUndo
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