Can you tell us more about what's going on with your Google account and/or YouTube channel? We'll see what we can do to help.
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Replying to @TeamYouTube
Yesterday I received an account suspension from YouTube because I broke community rules. After reading all the rules I am sure this is a mistake. I only use YouTube for educational and entertainment purposes and I need to see my history and playlists because
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Replying to @Jesus07966006 @TeamYouTube
there are some videos that are hard to find and I was using them to study and pass my exams. If this were my mistake I would simply accept it but I'm sure this needs to be a mistake because I always used my YouTube account correctly without breaking any rule.
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Replying to @Jesus07966006 @TeamYouTube
Is there any way to take a look at my account and see what happened and why It was suspended? If there is one reason I will simply accept it but I can't think on one. I had my account for many years and never had a problem. I always used it the same way I used until yesterday.
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Replying to @Jesus07966006
Check out this Help Center article on account suspensions and what you can do to appeal: https://yt.be/help/WX8p
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Replying to @TeamYouTube
I checked it an yesterday sent an appeal form asking for a reason and explaining myself like I did here, but I only got a generic response that didn't expose a reason of my account being suspended (I think it's an automated response). I'm only asking for a second check because
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Replying to @Jesus07966006 @TeamYouTube
as I said earlier this needs to be a mistake from YouTube. There is simply nothing I did wrong after reading the community rules. Please, at least, check what happened. I only want to figure out what really happened with my account.
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Replying to @Jesus07966006
Appeals are carefully reviewed by our staff. If you've already submitted an appeal & it's rejected, there's nothing more we can do. If you believe a mistake has been made during the appeal process, feel free to share more context with us here & we’ll see if we can help.
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Replying to @TeamYouTube
I'm sure it's a mistake. Can you dm me so we can discuss it? (Don't want to share personal information in public).
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Replying to @Jesus07966006
Could you share your channel URL? We'd like to check on this.
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Finally managed to get the channel URL. https://www.youtube.com/user/OfficialJedeX … Thanks in advance.
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Replying to @Jesus07966006
Thanks for the info. Unfortunately, the URL doesn't direct us to any existing channel. Appeals are reviewed carefully, so it does take time. Let us know if you have any other questions!
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