Thanks for reaching out! We've checked your latest upload and everything looks fine. Which device and browser are you using? Can you share additional info to help us look in to it? Thanks.
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Replying to @TeamYouTube
https://www.youtube.com/channel/UCZ_MsFyGYLqgfBHAgi4F7lg … Its on this account, not my normal one. The videos are currently down right now because I'm still trying to reupload them and see if they work now. I'm using Google Chrome on my laptop and it doesn't seem to work on my moms PC either.
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Replying to @JessecaPeters @TeamYouTube
The audio works fine but after a few seconds in, the video will start spazzing and freezing while the audio continues
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Replying to @JessecaPeters @TeamYouTube
Just uploaded again and it's still doing it. I'll leave it up so you guys can see for yourself.
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Replying to @JessecaPeters @TeamYouTube
It works on my phone but not my laptop.
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Replying to @JessecaPeters @TeamYouTube
Other person who runs the account with me says that it works on his laptop but not his phone so its swapped. But in general, it doesn't work.
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Replying to @JessecaPeters
Mind sending us a feedback report w/ these steps: https://goo.gl/WdI0BK ? Thanks!
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Just sent it. Will I get a response back? If so, how long will that take? I really want my videos to work
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