Jennifer Wise

@JenniferWise

Principal Analyst of emerging tech, UX & CX strategy . Cohost of . Fascinated by new gadgets. Obsessed w/ user experience. Tweets are my own.

Boston
Joined October 2008

Tweets

You blocked @JenniferWise

Are you sure you want to view these Tweets? Viewing Tweets won't unblock @JenniferWise

  1. 13 Nov 2018

    Time to kickoff ! starting with some advice on how to supercharge .

    Undo
  2. 9 Nov 2018

    My keynote from has made its way to the Forrester WIM podcast. It tackles the elusive seamless experience and its definition, how emerging technology can help, and the human factors at play. Also, it's fascinating to hear th…

    Undo
  3. 2 Nov 2018

    Great quote from Collins at the end - usability isn’t just important for digital interfaces... “Ballot questions perplex Massachusetts voters” via

    Undo
  4. 1 Nov 2018

    I'll be heading to London for 's CX Europe soon to run an Advanced Journey Mapping workshop and talk Voice Interaction Design - and a great line-up of speakers will cover other key CX priorities. Join us there!

    Undo
  5. Retweeted
    28 Oct 2018
    Undo
  6. 19 Oct 2018
    Undo
  7. Retweeted
    18 Oct 2018

    “Humans aren’t capable of everything, so don’t feel like your bot has to be...a bot can be both simple and good” - Elena Ontiveros talking on content strategy for chat bots

    Speaker Elena Ontiveros on stage starting her talk. Slide of a sketch of friendly pink monster (perhaps a bot) holding a bouquet of flowers, smiling and small people walking around doing various interactions on their phones
    Undo
  8. Retweeted
    18 Oct 2018

    Our 2018 Index results shed light on a universal trend: do not feel their loyalty is being rewarded.

    CX Index eBook
    Undo
  9. Undo
  10. 18 Oct 2018

    To advance design practices & all designer types, "design" needs to be clarified. If visual, research, product, design thinking, etc. sound interchangeable w/ the intended meaning buried - it hinders the conversation & designers who have different skills, roles, goals, and needs.

    Undo
  11. 16 Oct 2018
    Undo
  12. 16 Oct 2018
    Undo
  13. Retweeted
    15 Oct 2018

    “Algorithms will never replace the human imagination.” -

    Undo
  14. 15 Oct 2018

    Here we go ! Scoping out the implications for designers, the tech stack & voice interactions. Who else is here?

    Undo
  15. 12 Oct 2018

    Do you remember when you joined Twitter? I do!

    Undo
  16. Retweeted
    12 Oct 2018

    Purged? Turned away? What to do when your polling place says you can’t vote.

    Undo
  17. 11 Oct 2018

    Interesting case of AI bias due to training data (the reality of past hires...). If this uncovered a realworld bias, rather than scrap it - why not fix & use the algorithm to actually remove the bias?

    Undo
  18. 10 Oct 2018

    Overcoming one of the tech hurdles for several use cases — Varjo raises $31 million for industrial VR headset with human-eye resolution via

    Undo
  19. 3 Oct 2018

    day 2 recap, can you spot me? Looking forward to today’s sessions on and !

    Undo
  20. 2 Oct 2018

    Your seamless task should you choose to accept it (which for positive , you hopefully will!)

    Undo

Loading seems to be taking a while.

Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.

    You may also like

    ·