Over the past year, we've been building out free, 24x7 phone/chat technical support at scale -- an important but less obvious part of making internet economy more accessible. Still some way to go but proud of the progress we made in 2018.https://twitter.com/RichardMunter/status/1085572094472073216 …
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Replying to @patrickc
This is cool. Products in a vacuum of dialogue are less valuable for everyone.
10:19 PM - 16 Jan 2019
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