Only on YouTube.
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Replying to @AnthonyMendes7 @googlenest
I can't uninstall the app but it's completely updated. Videos play when not casting.
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Replying to @AnthonyMendes7 @googlenest
YouTube doesn't show up when looking at optimised and non-optimised apps. Could this be the problem?pic.twitter.com/17lELv7p1f
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Replying to @AnthonyMendes7
Gotcha. You might want to try rebooting your devices (router, phone, Chromecast) to refresh your network connection. Since it's only happening on YouTube, hopefully
@TeamYouTube could jump in for additional help.2 replies 0 retweets 0 likes -
Replying to @googlenest @TeamYouTube
Rebooted three of them, but of no help. Would appreciate a quicker response, I'm missing out on my viewing experience because of this unnecessary issue.
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Replying to @AnthonyMendes7
We understand and thanks for your effort. We hope this gets sorted out for you soon. We're always here if you have other questions.
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Replying to @AnthonyMendes7
Hey there, are these the steps you're following when you're trying to cast: https://yt.be/help/NSf3 ? If this isn't the case, let us know!
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Replying to @TeamYouTube
These are exactly the steps I have been following for a year since I've been using Chromecast. My device is a OnePlus 6. The problem started out of the blue when I was watching videos in a queue.
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Replying to @AnthonyMendes7
Thanks for the update, here's some more troubleshooting steps: https://yt.be/help/4BQ9 . If that still didn't fix the issue, you may reach out to Chromecast Support here: https://yt.be/help/eYWW
2 replies 0 retweets 0 likes
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