@YouTube I have this problem on the YouTube app that every I exit the video the app just freezes and I can’t do anything until I turn the phone off. Is this a bug or is it just my phone?
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Replying to @JayXD12
We'd like to help. Are you Android or iOS? Also, you could reinstall the YouTube app and see if that helps!
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Replying to @TeamYouTube
I’m on iOS and I already uninstalled it but it doesn’t help
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Replying to @JayXD12
That's odd, could you check if your device has any pending OS updates available? If yes, update to the latest version to see if that resolves the issue. Let us know if this helps.
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Replying to @TeamYouTube
I’ve update the OS but I think the OS update is the cause of this
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Replying to @JayXD12
That's odd, could you file a feedback report with these steps: https://goo.gl/1ckkO5 ? While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks!
3 replies 0 retweets 1 like
I found out why it’s happening. My YouTube account history has so many videos that my crappy phone can’t handle it. Thank you for the help anyway YouTube!
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