@TeamYouTube Hi team youtube my name is Jason and i am having trouble with my youtube. I have a rap music channel and whenever i am leaving comments on other videos the comments dont appear, could you please help. Thank you.
Thank You
-
-
Replying to @Jasonsidhu7
We'd like to help, Jason. What device are you on? Also, does this happen with certain videos or all? Let us know.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
this is happening to all the videos i comment on, i use a windows 10.
1 reply 0 retweets 0 likes -
Replying to @Jasonsidhu7
Yikes! Clearing your browser's cache and cookies often fixes most issues. Here's how: https://yt.be/help/uDuM . Let us know how it goes.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
thank you, funny enough the problem has resolved after i sent this, if anything goes wrong again i will reach out again
1 reply 0 retweets 1 like -
Replying to @Jasonsidhu7
You're welcome! We're just a tweet away if you need any help.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
im having the same problem again, my comments are not showing up on the videos i comment on, i also cleared my google chrome. Is there any way you could check my youtube account?
1 reply 0 retweets 0 likes -
Replying to @Jasonsidhu7
Just to confirm, is this happening across devices? Keep us posted.
2 replies 0 retweets 0 likes -
Replying to @TeamYouTube
is there any specific reason as to why this might be happening?
1 reply 0 retweets 1 like -
Replying to @Jasonsidhu7
Just to confirm, are you trying to comment on your own videos or on other channel's videos? Let us know and we'll look into it.
2 replies 0 retweets 1 like
i comment usually on the same rap videos
-
-
Replying to @Jasonsidhu7
As a next step, please login to the account experiencing the issue & send a feedback report with these steps: https://yt.be/help/FQA4 . You may not get a direct response, but the details will help us identify & fix issues.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
i just sent my feedback, will i get a response on my gmail?
1 reply 0 retweets 0 likes - 1 more reply
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.