Conversation

Jaku

@Jaku

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Jul 7

@CaptainTurnerB

hey. You need to stop the SD2SNES service under Rom Settings in Crowd Control and then update to fix the issue you’re having.

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CaptainTurnerBee

@CaptainTurnerB

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Jul 7

First, I'm absolutely amazed on your quick response and how on top of it you are! I've looked in ROM Setup and have clicked 'Stop', however its status immediately goes back to 'Running' everytime.

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Jaku

@Jaku

Replying to

@CaptainTurnerB

Press the windows key, type services and then look for the CrowdControl USB2SNES service listed there and stop it manually.

3:05 AM · Jul 7, 2022·Twitter for iPhone

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CaptainTurnerBee

@CaptainTurnerB

·

Jul 7

Replying to

@Jaku

@Jaku

You are amazing! I honestly expected to have to go back and forth on a forum for multiple days. Yet, you saw the issue before I even posted and had the solutions. I've never had such a experience from a company before. Thank you!

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Jaku

@Jaku

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Jul 7

You’re welcome. A big core value of our company is to support the users as much as possible. I take it very personal and do my best to try and resolve any issues asap. Glad you got it working out. Enjoy the new customization options!