We'd recommend getting in touch with our live support team here: https://yt.be/help/purchases . They can help get this resolved for you!
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Replying to @TeamYouTube
Hi, It turns out that my dad renewed the subscription accidentally. And that's why he got charged. Can he still get a refund? On the polish site it says that I need "transaction ID" but my dad used the option to add the payment to his phone bill. Where do I find it?
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Replying to @J_Kam97
For questions about refunds, we'd recommend reaching out to our live support team. They can look into this for you: https://yt.be/help/purchases
1 reply 0 retweets 0 likes
Replying to @TeamYouTube
Thanks for trying to help, but I think I'm going to give up, because I can't find this "transaction ID" thing.
5:52 AM - 3 Sep 2019
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