@TeamYouTube @SkyUK why does the YouTube app keep closing on its own while I’m trying to watch stuff... bit of help would good.
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Replying to @JH1996_now
Are you on a computer or mobile? If you're on mobile, make sure that you have the latest version of the app by reinstalling it. Clearing cache and cookies also helps fix these kind of issues. Let us know if that does the trick!
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Replying to @TeamYouTube
I’m using it on my sky box and it closes every 10 mins
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Replying to @JH1996_now
Thanks for the info! Unfortunately, Sky box is not a supported device. More info about supported devices here: https://yt.be/help/sUt8
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Replying to @TeamYouTube
So how come you have an app available on the sky box if you don’t support it?
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Replying to @JH1996_now
We’re constantly bringing YouTube to new devices. We'd recommend sending a feedback report directly from YouTube that you'd like to see this device as well, here's how: https://yt.be/help/feedback . Thanks.
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You already have the app on the sky Q box I don’t want a new app... I want to know why suddenly today it’s crashing and closing itself. It is the same app as on Xbox and smart TVs. Is there an issue with other apps or just this official one that you apparently don’t actually have
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