@TeamYouTube hello my S8 stuck in 720p in YT app. Is there a problem? Because mobile version not working. Thanks.
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Replying to @Ivan_PrzO
Hmm, try uninstalling the app updates> restarting your phone> reinstalling app updates. This usually fixes most transient issues. Let us know if that doesn't help.
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Replying to @TeamYouTube
Hi sorry for my english. I try everything you list. If i close my account 4k and hdr is working. Even in my smart tv has the same issue. Close my account and the max quality video is working.
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Replying to @Ivan_PrzO
Thanks for trying those steps. We're currently investigating. Appreciate your patience in the mean time.
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Replying to @TeamYouTube @Ivan_PrzO
is just the accounts its like someone locked the options for almost everyone to only 360 and 720p
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Hi, that's correct. My account is blocked only 360p, 720p. I analyze any option but I can't find anything to solve this.
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