Thanks for reaching out. You can get in touch with our YouTube Purchases support team, they can look into this further: https://goo.gl/m11wvR . Hope this gets resolved!
@TeamYouTube Can you refund superchats? I just got donated £500 through it by a guy I have never seen in my stream before. Was just wondering if he will probably charge back or something
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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