Piggy-backing off this, the BIT (commissioned by the UK government) recently did a great report on techniques to improve consumer engagement and comprehension for Terms of Service/Privacy Policies. https://www.bi.team/publications/improving-consumer-understanding-of-contractual-terms-and-privacy-policies-evidence-based-actions-for-businesses/ …https://twitter.com/LegalGamerUK/status/1170980554742947840 …
Telling users how long it will take to read the policy also massively increased consumer engagement (opening rates increased by 105%).