The SpendTrend23 report shows 31- to 40-year-olds are more likely to shop online, compared to consumers in their 50s. #DigitalWallets #OnlineShopping #ContactlessPayments
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@ITWeb
ITWeb, South Africa's leading technology news website and publisher.
Media & News CompanyJoined March 2009
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“As a bank, we are really trying to make sure our customers don’t experience poor service or instability because of load-shedding.” CEO Jacques Celliers on the bank’s contact centre strategy. #ITinBanking
The SpendTrend23 report shows 31- to 40-year-olds are more likely to shop online, compared to consumers in their 50s. #DigitalWallets #OnlineShopping #ContactlessPayments
#ITWebBI2023 : Voice as interface of the future: Voice interfaces and use-cases are growing everyday but very little is available in the South African context.
#ITWebBI2023 : SA Market: South Africa is limited to traditional transcription with high turnaround times and cost per hour of audio.
#ITWebBI2023: Thembani Phaweni, head of product, izwe.ai presents a case study on Using AI to understand African voices.
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#ITWebBI2023: There is therefore a great need to have skills that will match these changing economies.
#ITWebBI2023: A data economy is a global digital ecosystem in which data is gathered, organized, and exchanged by a network of vendors for the purpose of driving value from the accumulated information.
#ITWebBI2023 : Milka Madahana, lecturer, University of the Witwatersrand gives a talk on What are the skills that are needed for the future data economy?
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Big-four bank FNB is looking to pump more money into its contact centre solutions, to better service clients amid the challenges brought by load-shedding.
itweb.co.za/content/WnpNgq
#DigitalEconomy #FNB #JacquesCelliers
#Contactcentre #Loadshedding
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South African organisations are falling into the continuous trap of recycling ICT skills – an error that is worsening the ICT skills dearth and strangling the country’s digital economy.
itweb.co.za/content/Gb3BwM
#DigitalEconomy #CathySmith #SAPAfrica #Skillsshortage
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The company yesterday launched Einstein GPT, which it claims is the world’s first generative AI customer relationship management (CRM) technology that delivers AI-created content across sales, service, marketing, commerce and IT interaction, at hyperscale.
itweb.co.za/content/8OKdWq
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. uncovers the “chronic” ICT skills shortage landscape across Africa. #SkillsShortage #JobCreation #TechSkills
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#FNB is looking to pump more money into its contact centre solutions to better service clients amid the challenges brought by load-shedding. #ITinBanking #PowerCrisis
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We are running a new #survey about the state of #ransomware and #cyberextortion in South Africa.
Please take 5 mins and submit your response & win takealot voucher of R3000
thank you!!!
itweb.co.za/survey/Wdgp45q
#africatech #cybersecurity #securityculture #cybercrime #research
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Tech skills initiative partners with to address digital gender divide in Africa with software engineering programme. #CareerMoves #TechSkills
#Salesforce becomes the latest global tech giant to join the generative #AI movement. #EinsteinGPT #GenerativeAI #EmergingTech
WeThinkCode partners Swedish software firm System Verification, to bolster automation quality assurance skills in SA. #upskilling #SoftwareDevelopment #TechSkills
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#ITWebBI2023: Invest in securing the right foundations for future success. This should not only be limited to technology, but also expanded to processes, people and partnerships.
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#ITWebBI2023 : Adopting analytics across all lines of business and functions requires a clear, coordinated strategy and focused investment.
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#ITWebBI2023 : D&A should be aligned to the business strategy and focus on initiatives that are cross-functional in nature.
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#ITWebBI2023: Eugene Ras, chief data officer, Distell gives a talk on How do you scale, accelerate and deploy D&A in a business?
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[Sponsored] To reduce friction and enable effortless CX, you must address the ‘messy middle’ in your organisational processes. #ServiceNow #NowPlatform
"You can have the greatest data analytics technology ... but if no one uses it, good luck!" - Jordan Morrow in his keynote at #ITWebBI2023.
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International criminal profiling expert Mark T. Hoffmann is one of the keynote speakers at ITWeb's 18th annual Security Summit #ITWebSS2023
Big-four bank Nedbank has scored some digital wins, while delivering a strong financial performance for the 12 months to 31 December, as headline earnings increased by 20% to R14 billion.
itweb.co.za/content/mQwkoq
#DigitalEconomy #Nedbank #Avo
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Takealot.com says it has seen huge demand on its platform for renewable energy systems and products to mitigate load-shedding, forcing the e-tailer to expand its product categories.
itweb.co.za/content/Olx4zM
#DigitalEconomy #Takealot
#Generators #Huawei
South African ICT analysts have urged newly-appointed communications minister Mondli Gungubele to quickly get up to speed with the immediate needs of the industry.
itweb.co.za/content/KA3WwM
#MobileBusiness #DepartmentofCommunicationsan
#ITWebBI2023 : Strategy has to be fluid , depending on the circumstance the organisation is in .
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Kicking off Day 2 of #ITWebBI2023 Peter Aiken, president, DAMA International gives a keynote address on Your data strategy - how to make it concise, actionable and understandable by business and IT!
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“By shuffling ministers of communication like cards in a deck, government is saying it is a low-priority department, and it is treating it as a forum for favours.” World Wide Worx MD Arthur Goldstuck after the latest #CabinetReshuffle.
#ITWebBI2023 : Starting with operational analytics as a way to guide organisations to make decisions can help build trust
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#ITWebBI2023 : Adding insights to operational decisions without opening a new application can be life challenging.
Developer job marketplace calls on companies to reduce the gender pay gap to retain high-quality tech talent. #CareerMoves #SoftwareDevelopers #GenderPayGap
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ICT analysts urge new comms minister Mondli Gungubele to urgently get up to speed with the immediate needs of the industry. #CabinetReshuffle