Having trouble adding a custom thumbnail during the video upload stage? We're on it! → Workaround: use vid manager once the upload completes
-
-
Replying to @TeamYouTube
YouTube videos I post via link copy and paste and also when I share them from the YouTube channel do not show the preview AKA thumbnail in the app. The previews are visible on the website but not in the app, also there are no videos in the media section of my account in the app.
1 reply 0 retweets 0 likes -
Replying to @INGO39619156
We'd like to help. Are you on Android or iOS? Does this happen across devices? Share more details and we'll take a look!
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
I'm on Android. When I use Twitter on Firefox on my Android everything works fine, but in the app the previews of the videos don't show up, and there are also no videos in the media section. I can't think of any other details I could give you, it's pretty self-explanatory.
1 reply 0 retweets 0 likes -
Replying to @INGO39619156
Appreciate all the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While you may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks.
1 reply 0 retweets 0 likes
Yeah I'll be sure to get right on that. Thanks for nothing.
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.