Q5: Are retailers truly moving to 'omni-channel' for shopping? If not, why? #ibmretailchat http://www.via-cc.at/728a0
@pvwaldron so people, process, technology, integration along with incentives remains challenge for ... #ibmretailchat http://www.via-cc.at/428aj
9:50 AM - 27 Jan 2015
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