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What have you noticed in terms of different shopper behavior? #ibmretailchat http://www.via-cc.at/7285y 

@ibmretail Easy to answer: #retail needs to think different because shoppers think - and act – diff... #ibmretailchat http://www.via-cc.at/3285q 

@ibmretail #retail cos who try to preserve channel-hardened business models will lose to omni-savvy... #ibmretailchat http://www.via-cc.at/8285s 

@ibmretail Any great experience means there are greater expectations for retailers – think @Uber @G... #ibmretailchat http://www.via-cc.at/2285t 

@ibmretail Retailers have to keep up with other industries #ibmretailchat http://www.via-cc.at/1285v 

@ibmretail @ibmcpg As consumers evolve globally, and the marketplace expands, retailers need to be ... #ibmretailchat http://www.via-cc.at/2285z 

@ibmretail Empowered! They aren't dependent on #retail for expertise. Means retailers need a new va... #ibmretailchat http://www.via-cc.at/22860 

@ibmretail because the retail customers are different now and will become more different in the fut... #ibmretailchat http://www.via-cc.at/62861 

@ibmretail Shoppers have lower tolerance to gliches and will no longer patronize retailers that are... #ibmretailchat http://www.via-cc.at/02863 

@ibmretail consumers are socially interconnected in their community more than retailers #ibmretailchat http://www.via-cc.at/62867