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1. According to an IBM/NRF report released today, 2 out of every 5
#retail executives already have some form of#intelligent#AI#automation agenda underway. That’s set to double to 80 percent by 2021. Read the full study here: https://ibm.co/2HcEsiH#NRF2019@NRFnewsShow this thread
2. @GiantFoodStores President Nick Bertram says the chain is putting Marty, its hazard-detecting #robotassistant, in all of its 172 stores. Are #robots coming to a #supermarket near you? #NRF2019
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#Purpose matters. According to@SAP_Retail, 91% of#consumers would switch brands if a different one had similar price and quality but was more purpose-driven.#NRF2019Show this thread -
4. Understand the difference between
#online and#instore#customerbehavior.@toryburch's CTO@JohnLDouglas says they're focusing more on the customer and analytics and are increasingly seeing different customer behaviors between brick-and-mortar and online.#NRF2019Show this thread
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