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1. According to an IBM/NRF report released today, 2 out of every 5 #retail executives already have some form of #intelligent #AI #automation agenda underway. That’s set to double to 80 percent by 2021. Read the full study here: https://ibm.co/2HcEsiH #NRF2019 @NRFnews
2. @GiantFoodStores President Nick Bertram says the chain is putting Marty, its hazard-detecting #robotassistant, in all of its 172 stores. Are #robots coming to a #supermarket near you? #NRF2019
3. #Purpose matters. According to @SAP_Retail, 91% of #consumers would switch brands if a different one had similar price and quality but was more purpose-driven. #NRF2019
4. Understand the difference between #online and #instore #customerbehavior. @toryburch's CTO @JohnLDouglas says they're focusing more on the customer and analytics and are increasingly seeing different customer behaviors between brick-and-mortar and online. #NRF2019
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