"85% of visits to HCP are done via #telehealth, which was only 2% a month ago."
~ Paul Roma, General Manager, IBM Watson Health
#healthcare #virtualexperience
#Think2020pic.twitter.com/zMGFSlHSHs
Interesting point made by Paul! What's been your favorite session so far during #THINK2020?
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Really liked the case of how RBS Scotland is implementing
#chatbots to improve#CustomerExperience, especially during the pandemic, when the number of customer requests has increased dramatically. Impressive example! -
That was a great example of how chatbots are helping the customer experience during this time. Thanks for sharing your thoughts!
We hope to hear more as you continue watching sessions during #THINK2020 Digital Experience.
End of conversation
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