IBM CIO @fletcherprevin aims to attract and retain employees by focusing on design thinking and the user experience in developing internal systems https://www.wsj.com/articles/ibm-cio-focuses-on-user-experience-to-keep-staff-happy-11560984488?shareToken=ste2263b130ad84beda2911616389d9402 … @SCastellWSJ @WSJ
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