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With speech-to-text, we taught Watson how to analyze sports commentary:
The words
The cadence
The tone of voice
Now #IBMWatson can translate commentary into data, and score each video clip based on excitement level: https://ibm.co/2oN8P32 pic.twitter.com/K1gyQJKK9c
Speech-to-text also means Watson can assess thousands of customer service calls:
The content
The tone
The syntax
And help call center teams collect information and resolve customer issues: https://ibm.co/2Mf3EH7 pic.twitter.com/octLtxWXAX
Watson can also understand the meaning of millions of social media posts:
The language
The emotion
The social interaction
To get a pulse on public sentiment: https://ibm.co/2w6AzTn pic.twitter.com/F3gW5mlgK3
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