Dear @IBM,
Can you create a system that fixes social injustices?
No?
Not impressed yet, then. Keep working.https://twitter.com/nytimes/status/1008921533048377344 …
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You are in a space where we cannot afford to be strategically tragic as a society. What would be great is to pair this with an intelligent system that helps identify the longitudinal unintended consequences we humans are rather bad at because we can't manage the multitude
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of variables in our minds at one time and often focus on the short-term payoff at the expense of long-term consequences. I think you guys can build THAT! And I hope you work with some tech ethicists as you do so.
End of conversation
New conversation -
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Yes, that's interesting. Your heads and hearts seem to be in the right place (or your marketing team is good), and I have so many questions. I'll focus on two, one more technical the other more strategic:
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Your description seems to focus on facts, which are an important appeal to the logos aspect of rhetoric. But the art of persuasion entails appeal to ethos and eros as well. I detect an assumption that factual = ethos in your description. How do you plan to integrate ethos?
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And as a companion, how will you persuade through eros as well? As we see in the current contentious topic today, eros is persuasive - and this can be good. Anger at injustice, for example, is persuasive. (The goal of persuasion is to motivate action.)
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One must then ask about the second question I have: what have you identified as the unintended or undesirable consequences, and how are you addressing those in your planning, designing, coding, and the myriad other ways you are shaping such an impactful technology?
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As he creators and architects, we bend technology in the direction of desired effect, and your promo materials suggest you want to do that. But we also have blind spots and can be what William McDonough describes as "strategically tragic."
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