@TeamYouTube after following the instructions to change my name, my old channel has gone but the contents didn't transfer across to the new. Can you advise?
My old channel was hellsashbys, which now comes up with 404 page not found. I did the name change to RyanAshby last night and the content from my old channel didn't transfer. Is that enough info? If not, I'll need to get more when I get home.
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Appreciate the info. We'd like to understand this better. To confirm, did you try transferring your channel to a brand account? Also, did you just try updating the name on the channel to 'RyanAshby'? If so, this should not affect the content on your channel. Keep us posted.
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It was to a brand account indeed, which I'm now not sure was correct. If I recall, I was diverted to change my name on Google then delete the old channel.
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