@TeamYouTube Hey - some of my audience is having problems having HD options on the videos, it's fine for me, fine for some of the audience but some people have only 360p available, any help?
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Replying to @HuzzyGamesLoL
We'd like to help! Could you share the video URL for us to have a closer look at it? Thanks.
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Replying to @HuzzyGamesLoL
We've taken a look at the video and we see that its available in HD now. Looks like this is a issue from the viewers end. Do you have any screenshots that could help us investigate?
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Replying to @TeamYouTube
Not sure you can look in the comments of the video, just a lot of people saying no HD and only 360p.
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Replying to @HuzzyGamesLoL
Thanks for the info. We've checked the comments. Seems like the comments for that showed up 2-3 hours ago. Can you confirm if they're still having trouble viewing it in HD? Keep us posted.
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Some people mentioned it could be mobile devices having no HD option.
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