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HughesRidwan's profile
Ridwan Hughes
Ridwan Hughes
Ridwan Hughes
@HughesRidwan

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Ridwan Hughes

@HughesRidwan

Joined July 2019

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    1. Ridwan Hughes‏ @HughesRidwan Jul 28
      • Report Tweet

      @YouTube Why have you allowed someone to take my channel name url? I want it back.

      1 reply 0 retweets 1 like
    2. TeamYouTube‏Verified account @TeamYouTube Jul 28
      • Report Tweet
      Replying to @HughesRidwan

      We hear you. Could you share more info about the issue you're referring to for us to look into this further? Thanks.

      1 reply 0 retweets 0 likes
    3. Ridwan Hughes‏ @HughesRidwan Jul 28
      • Report Tweet
      Replying to @TeamYouTube

      For 12 years now I've been giving out the URL http://youtube.com/licensetodrive  for my channel with the username licensetodrive (http://youtube.com/channel/UCDRb_n2F1M795rPnRHemg5Q …), but I discovered today it now it goes to someone else's channel. I would that URL back.

      1 reply 0 retweets 0 likes
    4. TeamYouTube‏Verified account @TeamYouTube Jul 28
      • Report Tweet
      Replying to @HughesRidwan

      Thanks for clarifying. Have you already claimed the URL before? If yes, do you remember changing or releasing the custom URL? Keep us posted.

      1 reply 0 retweets 0 likes
    5. Ridwan Hughes‏ @HughesRidwan Jul 28
      • Report Tweet
      Replying to @TeamYouTube

      Given that the URL always went to my channel it looked plainly obvious that it was claimed by default, I was never told I had to claim it to keep it.

      1 reply 0 retweets 1 like
    6. TeamYouTube‏Verified account @TeamYouTube Jul 28
      • Report Tweet
      Replying to @HughesRidwan

      Since YouTube treats legacy username URLs as your primary channel URL, they can't be changed. If eligible, you can still claim a custom URL. You can learn more about custom URL's here: http://yt.be/help/LYia 

      2 replies 0 retweets 0 likes
    7. Ridwan Hughes‏ @HughesRidwan Jul 28
      • Report Tweet
      Replying to @TeamYouTube

      http://youtube.com/licensetodrive  was a working URL that always went to my channel, every reasonable person would say I owned that URL, because if you go to http://youtube.com/MadeUpWord  it says "This page isn't available." You falsely led me to believe I owned that URL. I want it back.

      1 reply 0 retweets 0 likes
    8. TeamYouTube‏Verified account @TeamYouTube Jul 28
      • Report Tweet
      Replying to @HughesRidwan

      Please reach out to our Creator Support team. They should be able to help with this. Here's how: https://yt.be/help/partners . Hope this gets resolved.

      1 reply 0 retweets 0 likes
      Ridwan Hughes‏ @HughesRidwan Jul 28
      • Report Tweet
      Replying to @TeamYouTube

      Thank you, but I'm not in the Partner Program and don't see the "Get Creator Support" option, so I joined Twitter only to contact you. My last resort is to hope I'm let into the Partner Program just to try and resolve this issue? You can imagine my frustration right now.

      7:36 PM - 28 Jul 2019
      1 reply 0 retweets 0 likes
        1. New conversation
        2. TeamYouTube‏Verified account @TeamYouTube Jul 29
          • Report Tweet
          Replying to @HughesRidwan

          Sounds like what you had is a legacy URL (user/) which is different than a custom URL (c/). Although that specific URL has been claimed by someone else, we can help you get a new custom URL, just let us know.

          1 reply 0 retweets 2 likes
        3. Ridwan Hughes‏ @HughesRidwan Jul 29
          • Report Tweet
          Replying to @TeamYouTube

          How did you let it be claimed by someone else when it was already pointing at my channel? That's a fault on your end, I don't want a new custom URL, I want my old one back.

          0 replies 0 retweets 0 likes
        4. End of conversation

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