@TeamYouTube Our channel was locked because of alleged guideline violations. We reviewed it again and we couldn't find what exactly we did wrong. The videos are not blocked, but we don't have access to the channel and also the profile pic is gone. Could you help us?
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Replying to @HousingAnywhere
Thanks for reaching out. For us to look into this further, mind sharing your channel URL? Keep us posted.
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Replying to @TeamYouTube
Thank you for the response. This is the URL >>>https://www.youtube.com/user/HousingAnywhere …
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Replying to @HousingAnywhere
Thanks for the channel URL. We've checked and see that the channel is up and running. Are you trying to tell us that the account has been compromised? Also, have you received any email stating that the account has been suspended? Keep us posted.
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Replying to @TeamYouTube
Is there any news regarding our situation? Is it possible that someone will contact us directly?
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Replying to @HousingAnywhere
Nothing to worry. Please check if the authorized account holder is able to access the channel? If yes, you may presently ignore the email. Hope this clarifies.
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We are using the authorized account, but instead of opening our channel, it opens this one https://www.youtube.com/channel/UCrL7acwOtfZvs95xWpX_oAQ?view_as=subscriber … We didn't create this one. Can we check if our account is still linked to our original channel?
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