I Understand The Laws Around Data Protection And The Restrictions. However As I Keep Advising I Don't Want To Use The Account. Still I Keep Getting The Same Carbon Copy Email Response Which Does Not Assist Me With My Issue!.
@TeamYouTube @YouTube For Over A Week I Have Been Trying To Remove Content From An Old Hacked Account!.
On Multipul Ocassions I Have Advised That I Can Not And Do Not Want To Access This Account.
What I Do Want Is The Videos Removeing!!.
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The Email Advises Me To Log A Copy Right Complaint, Which I Have. Just To Get The Same Email Response. To Be Clear The Exact Same Email Response. Which Says To Me That You Don't Care About Your Users In the Slightest. Your
#Customerservice And#Customersupport Is None ExistentShow this thread -
I Am Asking You To Remove The Videos Not Myself. I Have Sent You A Copy Of My Licence To Prove I Am The Person In The Videos.
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I Have Explained That The Account Was Hacked Over 8 Years Ago At Which Point I Did Not Know The Videos Where Up. I Have A Right To Have Content Removed That Has Me In However This Is Proving To Be Very Difficult.
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I Want This Content Removed ASAP. Also Here's A Tip In Customer Service. Create A Way For People To Speak To You On Your End. Users Filling Out Forms And You Pressing Send On An Already Written Email Is Lazy And Couldn't Be Classes As Support In Any Universe
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Sorry to hear about the experience. We'd like to know more. Are you able to sign into YouTube? Let us know.
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Can I Ask Did You Read What I Wrote As I Have Advised There Is No Way Of Me Getting into The Account. This Was hacked Over 8 Years Ago. I Just Want The Videos Removeing Which Is My Right What More Do You Need From Me? You Have My ID On File
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