And apparently are refusing to give us a refund too now! So they clearly think it’s acceptable to steal people’s money and not reimburse them even though we can’t go to our hotel because it’s shut. @Groupon_UK never using you ever again 

https://twitter.com/daynaspear/status/1243480548703682560 …
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W odpowiedzi do @daynaspear @Groupon_UK
They're doing the same to us
Telling us they need an 'update from the hotel' which has already been provided both to Groupon and all customers with a booking. They clearly just want to keep everyone's money and profit off the emergency situation.1 odpowiedź 0 podanych dalej 1 polubiony -
W odpowiedzi do @HolliePattison @Groupon_UK
Awful!! The hotel told me they do not get paid from groupon until the stay is over so they are quite literally keeping everyone’s money!!!
1 odpowiedź 0 podanych dalej 1 polubiony -
W odpowiedzi do @daynaspear @Groupon_UK
Disgusting. I'll never be using them again but doesn't really help the situation now does it haha. At least as I can't go outside I have lots of free time to complain about them online
1 odpowiedź 0 podanych dalej 1 polubiony -
If groupon feel that this is acceptable behaviour I'm very sure they will not be known as a reputable company for much longer. Let's hope
@Groupon_UK see sense before they go too far1 odpowiedź 0 podanych dalej 1 polubiony
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