@TeamYouTube Custom thumbnails aren’t working.. it keeps reverting back to the default thumbnail when I refresh the page. Please help - video is going live soon
pic.twitter.com/hKOVg5aoy4
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Replying to @Hevesh5 @TeamYouTube
when you hit save on the thumbnail and then go to your youtube videos dashboard does it have the custom or the default thumb?
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Replying to @jarvis @TeamYouTube
it has the custom thumbnail in “my videos” but on the channel page it still has the default thumbnail (on mobile and desktop)
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Replying to @Hevesh5 @TeamYouTube
on the channel page can you try doing a hard-refresh (ctrl+shift+r)?
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if it's still the default then yeah definitely a bug
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youtube heavily caches images so sometimes it takes a minute for changes to propagate, but the behavior you're seeing does look weird
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I ended up deleting the video and re-uploading. I added the custom thumbnail while it uploaded instead of after it processed and that worked! I changed the thumbnail slightly after processed too and that worked for some reason. Maybe because I cleared my cache/cookies.
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Awww look at this, a conversation between YouTubers whom I was not aware knew each other existed
0 replies 0 retweets 1 likeThanks. Twitter will use this to make your timeline better. UndoUndo
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