Helpshift

@helpshift

End bad customer service once and for all through easy-to-implement digital customer support solutions that help you scale fast and saves you money ⚡️💰

San Francisco, CA
Vrijeme pridruživanja: prosinac 2011.

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  1. Prikvačeni tweet
    18. stu 2019.

    Today we're excited to announce a new integration between Amazon Connect and Helpshift! Now, customers will have a seamless way to move from phone, to messaging, back to phone. read more

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  2. prije 19 sati

    Our MBA in Automation Roadshow is kicking off next week in Salt Lake City before heading to Dallas, New York and London. If you need a little persuasion to attend, check out these four reasons why you should be there!

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  3. 4. velj

    We are thrilled to be named as a Stevie Award finalist in the “Sales or Customer Service Solutions Technology Partner of the Year” category. Congratulations to the other finalists:

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  4. 3. velj

    AI has revolutionized industries, including healthcare and legal, but is still met with skepticism by the public. Our founder, analyzes this hesitation and shares how AI can win public trust: (Via )

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  5. 31. sij

    Our MBA in Automation Roadshow is the can't-miss event of 2020 and we're coming to Salt Lake City on February 3rd! Learn more and sign up today:

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  6. 30. sij

    Join us for a webinar with to dive into the business value that brands realize when automating customer engagements. Sign up today:

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  7. 29. sij

    Join us this week at ! We’re enjoying discussions around emerging technologies within the industry to assist with the changing pace. Learn about our session and swing by booth #308:

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  8. 28. sij

    We've teamed up with Micah Solomon for a February webinar on delivering great customer service, turning daily interactions into lifelong loyalty. Ahead of the webinar, he's shared five principles from his new book. Check it out:

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  9. 27. sij

    Today's consumers expect seamless online customer support. Chatbots offer a smarter approach without the friction of traditional processes. Join us at Cisco Live to learn more:

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  10. 24. sij

    Find us next week at ! We're looking forward to Jon Laughland's speaking sessions covering digital customer service on 1/28 and 1/30. Learn more:

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  11. 23. sij

    Great customer service can be hard to deliver. Learn how intelligent automation, integrated self-service, and smart ticketing can make all the difference. Sign up for our product demo today:

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  12. 22. sij

    Customer experience and customer success may sound similar, but they aren't interchangeable. Check out our latest blog to understand the difference and how to maximize both:

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  13. 21. sij

    Our founder and CSO sat down with to dive into the future of chatbots and what it means to drive real results. Check out the highlights and recording here:

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  14. 20. sij

    Join us at our MBA in Automation Roadshow in Salt Lake City on February 11 and learn how chatbots can streamline your customer service! Sign up today:

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  15. 17. sij

    Customer support can make or break a business. AI-powered message routing streamlines support and ensures the best solution is offered to each customer. Read 14 more ways to reduce support ticket times via :

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  16. 16. sij

    2019 brought a lot of exciting Helpshift developments, which helped further our goal of delivering increased value to our customers, their agents and end users. Here's our highlights from the year:

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  17. 15. sij

    Helpshift is hitting the road to bring our MBA in Automation series to you. Find out if inspiring sessions on the future of customer service, workshops on automation, panels about AI, and more are stopping in your hometown!

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  18. 15. sij

    Customers today expect real-time support, especially when the brand has services that are always in use. Our founder weighs in on how handled a recent service outage. Via

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  19. 15. sij

    In 2019, Helpshift surpassed 300 million bot interactions, with more issues handled by bots than agents for the first time ever. Learn more insights from our report via press release:

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  20. 14. sij

    Join our upcoming webinar and learn how can help deliver a seamless customer experience at a low cost. Sign up today:

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  21. 11. sij

    We all need help sometimes. Chatbots aren't just for customer service, they can also be used to enable better health outcomes for patients. Check out this great article about how chatbots & AI are transforming mental health 🧠

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