What I might add is that these incidences (there are more than one) is a example of communication breakdown on twitter, which happens often but isn't inevitable.https://twitter.com/emilynussbaum/status/964956433186947073 …
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I'll add that listening to others gets harder as you get more followers because you're mentions are always full, so harder to engage in meaningful conversation.
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in the good old days I only had a few hundred followers & tried to engage with everyone even Nazi trolls. That's much harder now, and makes twitter less a place for conversations.
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The best dynamic would be: 1) dumb tweet 2) people respond 3) dumber tweeter reconsiders his/own position & apologizes 4) everyone laughs, eats ice cream, & moves on. Rarely happens!
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Anyways, these communication breakdowns are a failure on all sides but I do think elite journalists & editors need to be better at listening to criticism, even if vitriolic. Fuck the Nazis, sexists & bigots but listen to everyone else.
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End of conversation
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