HappyCustomerStories

@HappyCXStories

Share your favourite with us. Let's celebrate great customer service! Check our blog out!👇

California
mademyday.blog
Geregistreerd in november 2015
25 foto's en video's Foto's en video's

Tweets

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  1. Vastgemaakte Tweet
    19 okt. 2016

    Happiness shared is happiness doubled! What's your favorite ?

    1 antwoord 5 retweets 15 vind-ik-leuks
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  2. 28 jun.

    The ideal sweet spot for gaining your customers' loyalty lies in how comfortable you make them feel when they approach you. When your customers feel at ease telling you about their issues, you've earned their trust and loyalty!

    1 vind-ik-leuk
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  3. 28 jun.

    Thanks a lot, . :D

    Great advice from
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  4. heeft geretweet
    25 jun.

    A special word of thanks to Dineo Masemola on 234 on the 23rd! Superior service! She is an asset to your business!

    5 retweets 3 vind-ik-leuks
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  5. 26 jun.

    Timeliness is such an important cog in good . A swift first response time will put frustrated customers at rest, knowing that you're ready to help whenever they need you!

    1 vind-ik-leuk
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  6. 25 jun.

    Stepping into your customers' shoes is the best way to evaluate your customer experience. Go through the entire process as a customer would, and find out what bothered you as a customer. The small things you notice and fix make all the difference for great !

    3 retweets 12 vind-ik-leuks
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  7. heeft geretweet
    20 jun.

    Spread happiness!! 😁😁

    Happiness shared is happiness doubled! What's your favorite ?
    1 retweet 3 vind-ik-leuks
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  8. heeft geretweet
    20 jun.

    Need an boost? Take a look at this awesome new post from !! Tips for developing empathy and positively impacting .

    1 antwoord 5 retweets 10 vind-ik-leuks
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  9. 19 jun.

    Stay courteous to the customer and treat them with respect, even if they choose another brand over you. You may not have their business, but you will still be a company they'd want to give a second chance to!

    1 retweet 3 vind-ik-leuks
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  10. 14 jun.

    Work on keeping the process transparent for your customer to see when they raise a ticket. Keep them posted, every step of the way of any progress or delay. Remind the customer that they're always on your mind.

    2 retweets 4 vind-ik-leuks
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  11. heeft geretweet
    7 jun.

    "My mom had the kindest heart. What I hope my mom is most proud of is my ability to take a boring topic that no one really cares about and make it into something fun." - , Social Media & Manager of

    2 antwoorden 2 retweets 3 vind-ik-leuks
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  12. 6 jun.

    Hiring right is the first step in the direction of great customer service. Finding agents with emotional intelligence coupled with empathy is a difficult pursuit, but it pays off with happy customers in the long run!

    2 antwoorden 4 retweets 9 vind-ik-leuks
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  13. 4 jun.

    Instil confidence in your employees to make the right decisions at the time of need, to make a customer happy. They will acknowledge the freedom of not having to ask for permission by delivering a higher level of service!

    5 vind-ik-leuks
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  14. 4 jun.

    How thoughtful!

    Thanks so much such a lovely treat and definitely needed!
    2 vind-ik-leuks
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  15. 31 mei

    When a customer gives your brand negative feedback, the last thing you should do is ignore it. They take efforts to let you know what inconvenienced them, and the least they expect is your acknowledgement. Let your customers know that you're listening!

    1 antwoord 5 retweets 11 vind-ik-leuks
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  16. 28 mei

    Nice one, :D

    Hi please send my thanks onto the guy who works in your Oxford store who squeezed me in yesterday with my tablet which was throwing a wibble. I'm about to deploy out if the UK for a few months and needed it looking at. It's all good now 😊
    3 vind-ik-leuks
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  17. heeft geretweet
    28 mei

    So impressed with the service today in Rugby store, served by the lovely Abbie. She measured little mans feet and helped us find the perfect first pair of shoes.

    1 retweet 2 vind-ik-leuks
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  18. 28 mei

    Such a wonderful video from ! The consensus is that millennials expect a personalised and authentic customer experience, overall making customer service a more human affair. 😄 Love the tweets, !

    This great vid from features lots of my tweets! 'How Millennials are Changing Customer Expectations'
    2 retweets 6 vind-ik-leuks
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  19. heeft geretweet
    24 mei
    Als antwoord op

    All good thank you. Great return flight on BA 885 - on time and great service with a smile from Sinead and crew

    1 antwoord 1 retweet 1 vind-ik-leuk
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  20. heeft geretweet
    24 mei

    Just wanted to say a big THANK YOU to Sam for resolving a recent problem I had with a refund. Such a lovely lady, she deserves the recognition 😁

    1 antwoord 2 retweets 3 vind-ik-leuks
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