FFS! I restored my chromebook to factory settings because it kept telling me to shut down because I was low on memory & I thought I must still have Steam on there tho I'd tried to remove it, Now there is *nothing* on there but it's still saying it!
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the "previous version of windows" is a file created after formatting the system, it should be named Windows.old and it will contain all of the old files in case you wanted to keep them...if not just shift+delete.
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If the new Windows version was installed as an upgrade to an existing older one, some older files were probably left behind. Outside of that, Windows at least used to save a lot of redundant files from every time it patched anything. Don't know if that still applies to Win 10.
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Send it back for refund or replace.
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