But if your service is providing care for people with brain damage, consider teaching staff to tolerate odd or rude behaviour
Yes. That's the difference. Altho motivated by great pain not caused by you, they do want to hurt & will remember & even justify etc.
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Not saying more to blame than person with malfunctioning brain but its feels more personal coz aimed at you as a person.
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True. Though more what you represent than Personally you. Some experience fear. Some can't control anxiety or anger.
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My point is: you know these things going in. You ask yourself, can I do this? Be honest. If no, stay away from the job.
End of conversation
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