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Transparency time: Our preorder numbers for the foreseeable future are going to be very small. We have to play it very safe to not risk overselling. We received our allocations for preorders we placed 7 weeks ago and got cut on all of them. (Don't worry, we planned for it.)
This isn't something we want to do. The cycle of preorders flowing into in-stock orders seamlessly has been a staple of our operations for a decade and is great for customers. There are unfortunate circumstances changing the landscape of the hobby that are out of our control.
We understand that retailers are put in a position to "race" to get preorders up and get early business. However, to continue doing that would be extremely irresponsible, so we just ask your patience so we can make sure every order can be fulfilled. You all are our #1 priority.
We have a lot of thoughts about these changes but one thing underlies all of them: we're going to keep doing everything we can to make sure our customers get the most consistent experience possible when shopping with GP. Thank you all for your ongoing support!
Could always “limit x per customer”
We already do that in some cases, but this new issue unfortunately extends beyond that.
It’s always good when companies are transparent and honest. Good or bad, it’s respectable and should happen more often.
Being into gunpla in the US really is dystopian right now
>be us >business weathers once in a lifetime pandemic >feel optimistic about 2021 >notsofast.jpg
Hey ya gotta do what ya gotta do. Its been a weird year for all of us
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