We'd like to help. Have you tried uninstalling the app, restart the device and reinstall the app? Keep us posted.
@TeamYouTube for some reason this video isn't playing sound when watched on mobile, but it's working fine on desktop. Could you help me out here? https://www.youtube.com/watch?v=lA-DjPI8KyI&lc=z23wijablnemihxg204t1aokgqi2lhf4phavd1hcjsfmrk0h00410.1530546324659970 …
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It's not just happening on my device. Everyone trying to watch the video on the app can't get the audio to play unless they are listening on a bluetooth device.
End of conversation
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