We'd like to help. What device are you using? Have you tried using a difference device/browser? Also, have you taken a look at our Help Center resource which has more info about issues with videos processing and how you can fix it: https://goo.gl/sehWpV ? Keep us posted.
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I'm on Windows using Firefox. I tried this on Chrome as well but got the same error. I'm trying to trim a part from a video (if that helps) Also.. Help center does not have my query.
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