@GooglePlayMusic
hi, the app freezes regularly on my phone. Music still plays but I can't scroll/search. I have to wait for the error msg to appear, then close & reopen & will have 15 seconds to choose something before it freezes again. Any suggestions? It's been a few weeks.
That doesn't seem right. If you haven't done already, try clearing the app's cache: ☰ > Settings > Clear cache. Let us know how that goes.
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That did not work. I also noticed that I cannot adjust the volume when it freezes even though music is playing & it will continue with the next song on the playlist even though its frozen.
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Thanks for the info. One of our Play Music specialists can look into this for you, get in touch here: https://goo.gl/68j1Ue . Hope this gets resolved.
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