@GooglePlay needs to explain to me why I can't listen to anything on their app right after I just made a payment u guys got some explaining to do I don't like wasting money
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Antwort an @timmy112
Hi Steve. Could you tell us a bit more about what's happening with Google Play? We'll do our best to help.
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Antwort an @GooglePlay
Couldn't prepare radio please try again that's what it says when I tap on an artist a album a song NOTHING and I just spent $9.99 I'm pissed y'all need to fix this
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Antwort an @timmy112
Thanks for the info. We'd love to see what we can do to fix that for you, let's try clearing the app's cache. Here's how: Open app > Menu > Settings > Clear cache > Restart. Does that help?
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Antwort an @GooglePlayMusic
Same result what should I do next that didn't work
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Antwort an @timmy112
That doesn't sound good. Let’s connect you with our Google Play Music support team for further help: https://goo.gl/MDCuCR . Hope this gets resolved.
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Antwort an @GooglePlayMusic
I figured out the issue thanks for trying to get it resolved but I'm good now it took several hours but I finally got it to work thanks
I'm good to go no further action needed1 Antwort 0 Retweets 0 Gefällt mir
Awesome! we're glad it worked. Reach out to us if you have any other questions.
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