@GooglePlayMusic Recently when playing a song on the android app I've been unable to pause a song once it's started, the screen only shows a play button which restarts the song from the beginning. Any ideas?
-
-
Antwort an @msnhatesclaire
That seems odd. Let's try clearing the app's cache. Here's how: Open app > Menu > Settings > Clear cache > Restart device. Let us know if that helps.
1 Antwort 0 Retweets 0 Gefällt mir -
-
Antwort an @msnhatesclaire
Hmm! Let's try clearing the app data: Device settings > Apps > Google Play Music > Storage > Clear data. This will delete any offline music though. Keep us posted.
1 Antwort 0 Retweets 0 Gefällt mir -
Antwort an @GooglePlayMusic
This hasn't helped either I'm afraid.
1 Antwort 0 Retweets 0 Gefällt mir
Antwort an @msnhatesclaire
Thanks for trying, we want to fix this for you. Let's connect you to one of our Google Play Music specialists to sort this out: https://goo.gl/YN8zwG . Hope this gets resolved!
05:23 - 30. März 2018
0 Antworten
0 Retweets
0 Gefällt mir
Das Laden scheint etwas zu dauern.
Twitter ist möglicherweise überlastet oder hat einen vorübergehenden Schluckauf. Probiere es erneut oder besuche Twitter Status für weitere Informationen.