We noticed that you shared your email address publicly to help with your issue. Since emails are often considered private information we'd recommend deleting your tweet since this information is personal.
Thanks for reaching out to us! Just to confirm, have you tried clearing the app's cache: Settings > Apps > Google Play Music > Storage > Clear cache? Also, make sure that you're running most updated version of Play Music app.
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Dieser Tweet ist nicht verfügbar.
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That's definitely odd! One of our Play Music specialists can help you with this, get in touch here: https://goo.gl/e2UAKk . Hope this gets resolved.
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