My music isn't appearing on my Google music player, I don't know why??
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Antwort an @MweliNtobeko
You can try refreshing the music library: ☰ > Settings > Refresh. Let us know if that works.
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Antwort an @GooglePlayMusic
Will do this is not the first time this has happened
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Antwort an @MweliNtobeko
Sorry to hear about the trouble! Let us know how that goes.
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Antwort an @GooglePlayMusic
Refreshing hasn't worked I even switched off my phone but my music isn't appearing
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Antwort an @MweliNtobeko
We'd like to know more about it. Is there any specific music/ album missing or all of those are missing from the library?
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Antwort an @GooglePlayMusic
Yes all my music is missing it's saved on my SD card, I didn't take it out or anything. It's the third time this has happened.
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Antwort an @MweliNtobeko
Thanks for the info! Let's check if the app detects the SD card: ☰ > Settings > Storage location > Choose storage location. Do you see both "Internal" and "External?"
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Antwort an @MweliNtobeko @GooglePlayMusic
It's still not appearing
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We definitely want to sort this for you. Let's connect you to one of our Google Play Music specialists to sort this out: https://goo.gl/YN8zwG . Hope this gets resolved!
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