@Google I pay for play music which comes with a YouTube red subscription, but my red has stopped working. Why is this happening?
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Antwort an @Jawbreakerz1001
Hi John, could you share more information about the issue? Let us know and we'll do our best to help!
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Antwort an @GooglePlayMusic
I'm supposed to have YouTube red with my Google play music subscription, but I can't download videos for offline use nor can I listen to a video off app. It says I have the red subscription but I don't have the featurespic.twitter.com/llROJRVc5o
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Antwort an @Jawbreakerz1001
Understood. Are you currently travelling? YouTube Red benefits are only active in the US, AU, NZ, MX, or KR. Hope this helps!
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Antwort an @GooglePlayMusic
I've fixed it my VPN was on a Canadian server. Thanks for the help!
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Yay! Glad to hear that. Give us a shout if you have any questions.
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