My Google Play Music app stopped working this morning and I'm really disturbed. #firstworldproblems
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Antwort an @cdorso
Hi Chris, we'd like to help. Share more details and we'll see what we can do. Thanks!
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Antwort an @GooglePlayMusic
The app just doesn't seem to respond to the "play" button. I'll select a song, it'll cue up to play, but then nothing. Tried rebooting phone, then tried force-stopping and restarting, but keep getting the same thing. Galaxy S7, Nougat.
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Antwort an @cdorso
Thanks for the info. Have you cleared app's cache: Settings > Apps > Play Music > Storage > Clear Cache > Restart Device? Let us know if that helps!
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Antwort an @GooglePlayMusic
Nope. Same problem. The song cues, but doesn't start. Won't play or skip or anything. Will let me look through library, but won't let me change songs. Closing the app allows me to select a new song, but then does the same thing.
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Antwort an @cdorso
Thanks for trying, we want to fix this for you. Let's connect you to a Google Play Music specialist: https://goo.gl/Nr5Xn7 . Hope this helps!
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Antwort an @GooglePlayMusic
We'll try it! Thanks. (Also, I'd like to put in a request to have the ability to create/edit auto-curated playlists.)
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We value your feedback and recommend sharing it with the team directly: Play Music app > Menu > Send feedback. Thanks!
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